This privacy policy explains how Native Creations will process the data relating to you that you provide to us, or that we may collect, when you visit our website at www.nativecreations.co.uk

We are committed to protecting the personal data that we obtain. The privacy and confidentiality of our clients and visitors to our Website matter to us. We will deal with your personal data in compliance with all current applicable data protection laws.

Our website may contain links to other websites. Please note that we have no control of websites outside of our domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

How do we collect your data?

• Contact Form – When you complete a contact form, we collect your name, email address and any further information you choose to provide in your message.

• Telephone Data – We will only collect personal information that you consent to provide to us in order to deliver a service.

• Email Data that you provide – When you contact us via email, we will retain your email and our response to it for as long as the business issue remains and there is a legitimate interest. We store this data for five years after your last interaction with us, unless you withdraw consent.

• Cookies & Analytics – Our Website does not use cookies.

• Our Website uses website analytics, including Google Analytics, to evaluate and improve our Website, personalise your experience and to offer the best, most accessible service possible to all of our customers.

To find out more about Google Analytics and to learn how to opt out, please visit:

• How Google uses information from sites or apps that use their services, or

• https://tools.google.com/dlpage/gaoptout

When you visit our Website, these analytics service providers may collect the following data, which will almost always be anonymised and aggregated before reporting back to us:

•  number of visitors to our Website

•  pages visited while at the Website and time spent per page

•  page interaction information, such as scrolling, clicks and browsing methods

•  websites where visitors have come from and where they go afterwards

•  page response times and any download errors

•  date and time of the visit

• other technical information relating to end user device, such as IP address, access status/HTTP status code, your operating system and interface or browser plug-in

We process this information to understand how visitors use our Website and to compile statistical reports regarding that activity.

This processing is crucial to the running of our business and we therefore undertake such monitoring in the pursuit of our legitimate interests in improving our Website to provide a better service and source of information to visitors. This information is not used to develop a personal profile of you.